Privacy Policy
1. Data Controller
Samsa Labs Limited ("Company", "we", "us", "our") is the data controller responsible for your personal data under the General Data Protection Regulation (EU) 2016/679 ("GDPR").
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity Data (name)
- Contact Data (email address, billing/shipping address)
- Transaction Data (purchase details)
- Technical Data (IP address, browser type, device information)
- Usage Data (website interactions)
3. Legal Basis for Processing
We process personal data under the following lawful bases:
- Performance of a contract
- Consent
- Compliance with legal obligations
- Legitimate interests
4. How We Use Your Data
We use your data to:
- Process and fulfill orders
- Provide customer support
- Improve our products and services
- Send relevant communications (where consent is given)
- Comply with legal obligations
5. Data Sharing
We may share your data with:
- Payment processors
- Logistics and shipping providers
- IT and analytics providers
- Professional advisors
All third parties are required to respect the security of your personal data.
6. International Transfers
Where data is transferred outside the EEA, appropriate safeguards are implemented in accordance with GDPR.
7. Data Retention
We retain personal data only as long as necessary for the purposes set out in this policy or as required by law.
8. Your Rights
Under GDPR, you have the right to:
- Access your data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
9. Complaints
You have the right to lodge a complaint with:
Data Protection Commission (Ireland)
10. Security
We implement appropriate technical and organisational measures to protect your data.
11. Updates
We may update this policy from time to time.
